Refund Policy

1. Subscription Overview

Amigurumake offers a monthly subscription plan that provides access to all premium features on the Platform. Your subscription is billed on a recurring monthly basis through Lemon Squeezy, our Merchant of Record.

2. Cancellation Policy

You may cancel your subscription at any time. Upon cancellation:

• Your subscription will remain active until the end of your current billing period
• You will continue to have access to all premium features until that date
• No further charges will be made after cancellation
• Your account and any content you created will be preserved

3. Refund Eligibility

Since Amigurumake is a digital subscription service, refunds are handled as follows:

• Within 14 days of first purchase: If you are unsatisfied with the service, you may request a full refund of your first payment within 14 days of your initial subscription purchase
• After 14 days: Refunds are generally not available for partial billing periods. We encourage you to cancel your subscription instead, which will stop future charges while preserving access until the end of your current period
• Billing errors: If you were charged in error (e.g., duplicate charges), we will issue a full refund promptly

4. How to Request a Refund

To request a refund, please contact us at Amigurumakestudio@gmail.com with the following information:

• Your account email address
• The date of the charge
• The reason for your refund request

We aim to respond to all refund requests within 3 business days.

5. Payment Processing

All payments are processed by Lemon Squeezy, our Merchant of Record. Lemon Squeezy handles billing, tax compliance, and invoicing on our behalf. Refunds, when approved, will be processed through Lemon Squeezy and returned to your original payment method. Processing times may vary depending on your payment provider.

6. Changes to This Policy

We may update this Refund Policy from time to time. Material changes will be communicated to subscribers via email or in-app notification. The "Last updated" date at the top reflects the most recent revision.

7. Contact

If you have questions about refunds or billing, please reach out to us at Amigurumakestudio@gmail.com.